Return Policy

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Due to the highly personalized nature of our custom-made bobblehead products, we are not able to offer refunds, cancellations, or exchanges.We provide proofs which will allow you to the ability to ensure that the sculpting and paint,during these steps revisions can be made, the artists will make some further modification as your require to make it just exactly what you are looking for. Revisions can and will effect delivery times, therefore multi-revisions will normally exceed the expected delivery date as we need your email authorization to proceed from step to step.

Sculpting, especially when the subject is a human,is a very subjective process. Our specially-trained artists find distinguishing characteristics and accentuate those to create a likeness however if you expect to receive a Michelangelo or a Picasso Custom Bobblehead this product are not for you and we strongly suggest you do not make a purchase as all sales are final. 


In the rare case that you get a damaged product(within 7 days based on the original delivery date of your package), we may ask you for photographic proof of the damage and problem description as well as request you contact our customer service department within 48 hours of receipt; customer service can be contacted at info@bobbleheadsme.com and you must include your order number.


Our factory will remake the same one for you after received the photographic proof of the damage. And we still will offer you the process proof to get your confirmation. 

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